Privacy Policy

Privacy Policy - VoltÉlan

Last updated: September 2025

1. Preamble

VoltÉlan places the utmost importance on protecting its customers' personal data. This privacy policy details our practices regarding the collection, use, storage, and protection of your personal information.

2. Data Controller

VoltÉlan, as data controller, undertakes to comply with the regulations in force applicable to the protection of personal data, in particular the General Data Protection Regulation (GDPR).

3. Data Collected

3.1 Identification Data

We collect the information necessary to perform our services: first name, last name, email address, delivery and billing address, telephone number.

3.2 Navigation Data

Our site automatically collects certain technical information when you browse: IP address, browser type, pages viewed, length of visit.

4. Purposes of Processing

Your personal data is processed for the following purposes:

  • Management and processing of your orders
  • Customer Service and Technical Support
  • Improving our services and personalizing your experience
  • Marketing communication (with your prior consent)
  • Compliance with our legal and regulatory obligations

5. Legal Basis for Processing

The processing of your data is based on the following legal bases: performance of the contract, legitimate interest, consent and legal obligation.

6. Data Retention

Your data is kept for the period necessary for the purposes for which it was collected, in accordance with applicable legal obligations.

7. Your Rights

In accordance with the regulations, you have the following rights:

  • Right of access to your personal data
  • Right to rectify inaccurate information
  • Right to erasure under certain conditions
  • Right to restriction of processing
  • Right to portability of your data
  • Right to object to processing

8. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and prevent unauthorized access, modification, disclosure or destruction.

9. Contact

To exercise your rights or for any questions regarding this policy, you can contact us at the following address: spynovashop@gmail.com