Livraison offerte dès 35 € — VoltÉlan, mode femme en ligne

Free shipping from €59, delivery times and returns: VoltÉlan, women's fashion online

VoltÉlan is an online women's fashion store. Standard shipping is free over $95, in Europe and in North America alike. Here is exactly what that means for your order.

What you pay, and when

Free shipping over $95

Spend more than $95 and standard shipping costs you nothing. Below that, it is charged at $5 in Europe and $8 in the United States and Canada. An express option is available at $24. The amount appears in your cart before payment, nothing shows up on the last screen.

Real delivery times

Orders leave our warehouse within 24 to 72 business hours. After that, allow 7 to 12 business days for mainland France and Belgium, 8 to 14 days for the rest of the European Union, the United Kingdom, Switzerland and Norway, and 8 to 15 days for the United States and Canada. Every order comes with a tracking number.

What you will find

A tight selection of premium women's fashion, in sizes 34 to 46:

Secure payment

Payments go through an encrypted connection. Credit cards, PayPal and Apple Pay are accepted.

30-day returns

An item doesn't suit you? You have 30 days after delivery to send it back. One email to support@voltelan.com with your order number is enough to start the process.

Our collections

Frequently asked questions

Is shipping free?

Yes: der Versand ist in Europa und Nordamerika ab $95 kostenlos. Below that amount, standard shipping costs $5 in Europe and $8 in the United States and Canada. An express option is available at $24.

How long does delivery take?

Orders are dispatched within 24 to 72 business hours. Delivery then takes 7 to 12 business days in mainland France and Belgium, 8 to 14 days in the rest of the European Union, the United Kingdom, Switzerland and Norway, and 8 to 15 days in the United States and Canada. A tracking number is emailed to you as soon as the parcel ships.

What if my parcel is late?

If the parcel runs more than 4 business days past the announced window, write to support@voltelan.com. We open an investigation with the carrier and, if the parcel is lost, it is reshipped at no charge.

How do I return an item?

You have 30 days after delivery. Contact customer service by email with your order number: return instructions are sent to you, and the refund is issued once the item arrives back.

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